Job opening: Legal Community Relations Manager

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Job opening: Legal Community Relations Manager

This is a GREAT position - please share far and wide because SF really needs the ideal candidate!

Administrative Headquarters- Legal Community Relations Manager

San Francisco

Status: Full-time
Salary: $50,000-$55,000 annually DOE, plus HealthRIGHT 360 offers a comprehensive benefits package
FLSA Status: Exempt
Primary Location: San Francisco
Facilities: 1735 Mission Street
The mission of HealthRIGHT 360 is to give hope, build health, and change lives for people in need. We do this by providing compassionate, integrated care that includes primary medical, mental health, and substance use disorder treatment to over 22,000 uninsured Californians annually.

Under the direction of the Managing Director of Systems Integration, the Legal Community Relations Manager is responsible for fostering external and internal relationships for criminal justice involved clients in HR360’s San Francisco behavioral health programs. Serves as a member of the HR360 management team; develops and implements policies and procedures in response to operational needs.

•Community Relations and Case Management Responsibilities: Serves as the liaison and central point of contact for criminal justice related stakeholders including funders, courts, law enforcement, legal counsel, and other related parties. Responsibilities include providing timely communication, ad hoc and scheduled reporting, and troubleshooting. Collaborates regularly with internal and external stakeholders including participation in case management activities.

Coordinates with all levels of HR360 personnel to ensure compliance with court ordered stipulations and contractual obligations. Documents client information in multiple electronic recordkeeping systems. Identifies and maintains relationships with community partners to support clients with legal matters and collateral needs.

• Administrative Management Responsibilities: Using multiple electronic recordkeeping systems, tracks client activities and prepares and delivers reports to funders and community partners. Makes decisions regarding client eligibility, placement, and coordination of care. Serves on agency and community-based committees; represents HR360 at meetings with partners and stakeholders within and related to the criminal justice community. Designs, implements, and troubleshoots policies and procedures as necessary and appropriate.

• Training Responsibilities: Trains and supports clinical staff with building and sustaining collaborative relationships with partners and stakeholders. This includes communication, data entry and reporting, customer service, case management, and confidentiality requirements.

And, other duties as assigned.

Education and Experience
• Bachelor’s Degree in related field and at least three years of relevant work experience; or at least five years of relevant work experience
• Experience managing projects independently
• Experience providing person-centered services in community-based settings

• Master’s Degree in social work, public administration, criminal justice, or related fields
• Experience using an electronic recordkeeping system
• Experience writing and implementing policies and procedures
• Experience working with individuals with substance use disorder, and/or involved in criminal justice systems
• Experience connecting individuals to community resources

Background Clearance
• Must not be on active parole or probation
• Current valid California drivers license with clean record
• Eligible for Sheriff’s jail clearance
• Must be able to pass a CDCR live scan

• Knowledge of legal and criminal justice systems
• Culturally competent and able to work with a diverse population
• Understanding of how to work successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency

Skills and Abilities
• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
• Excellent computer skills in Microsoft Office and internet applications
• Professional presentation, punctual at all times, and willing to maintain a spirit of flexibility and reliability
• Excellent verbal, written, and interpersonal skills
• Integrity to handle sensitive and non-routine information in a confidential manner
• Action oriented
• Strong problem-solving skills
• Excellent organization skills and ability to multitask and juggle multiple priorities
• Outstanding ability to follow-through with task
• Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
• Strong initiative and enthusiasm and willingness to pitch in whenever needed
• Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations
• Able to work within a frequently changing project scope while maintaining overall direction and structured priorities

• Knowledge and understanding of HealthRIGHT 360 programs and policies
• Knowledge of co-occurring disorders and trauma informed treatment
• Knowledge of Clinical documentation (treatment plans, progress notes etc.)
Allyson West, Executive Director California Reentry Program P.O. Box 483 San Quentin, CA 94964 415-599-6586